Refund & Cancellation Policy

All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to . Shaensha Travel

Payments:

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA but definitely before the commencement of the services. Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

Mode of Payment:

Advance payment can be made through Wire Transfer to our bank.

Cancellation Policy:

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

  • 45 days prior to arrival: 10% of the Tour / service cost
  • 15 days prior to arrival: 25% of the Tour / service cost
  • 07 days prior to arrival: 50% of the Tour / service cost
  • 48 hours prior to arrival OR No Show: No Refund

Please Note: We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.

Refund & Cancellation / Policy

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